BD Lead Recovery | Missed Call Lead Capture for Trades

Briah Dynamics Lead Recovery, Chatbots & Business Automation

Stop Losing Leads When Customers Can’t Get Through

BD Lead Recovery helps trades and local service businesses recover missed and unanswered call enquiries with automated SMS follow-up and instant lead alerts.

Plans from £99/month + setup fee. Setup review and activation test required before going live.

Ideal for installers, plumbers, electricians, roofers, builders, and local service businesses where missed calls can mean lost jobs.

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How BD Lead Recovery Works | Missed Call SMS Recovery Demo

Missed Calls Can Become Lost Jobs

When customers call and no one answers, they often do not wait for a callback. They may immediately call another tradesperson or local business.BD Lead Recovery helps you respond quickly when you are busy, on-site, driving, or unable to answer the phone.

Capture enquiries when calls are missed.
Send customers a quick SMS follow-up.
Receive the lead details by SMS.

Why One Missed Call Matters

For many trades and local service businesses, one missed call can represent a job worth thousands — sometimes even tens of thousands.If the customer cannot get through, they may simply call the next business and your opportunity is lost.BD Lead Recovery helps reduce that risk by sending the missed caller a quick SMS and sending the enquiry details to your phone.The real cost is not the missed call — it is the job that may go to a competitor.

How BD Lead Recovery Works

1. A customer calls your normal business number. This may be a mobile, landline, or office phone system.
2. If the call is missed, busy, or unanswered, it can divert to our secure capture system, subject to provider call-divert support and successful activation testing.
3. The customer receives a short SMS asking what they need.
4. They reply with their name, postcode, and enquiry details.
5. You receive the lead alert by SMS.
6. If needed, your office or admin person can receive the same alert too.

Example Recovery Flow

Customer Receives:Sorry we missed your call to [Your Business].Please reply with ONE number only:1 - Urgent repair/problem
2 - Quote or new job
3 - Existing job/update
4 - Other

Then customer replies:Pete, BN21 3XY, quote for replacement windows

Business receives:Lead detail for [Your Business]
Call customer: +44...
Type: Quote or new job
Name: Pete
Postcode: BN21 3XY
Detail: quote for replacement windows

Packages

Recover — £89/month

Alerts sent to 1 mobileAutomated SMS enquiry capture.For owner-operated businesses.Launch Offer:
No Setup Fee For A Limited Time.Fair usage included.

Recover Plus — £149/month

Alerts sent to 2 mobiles
For businesses with owner + office/admin support.
Setup fee: £149.

Recover Pro — from £299/month

Custom / higher-volume setup
For reporting, custom routing, or larger call volume.
Setup fee from £199.

Final package recommendation depends on missed-call volume, alert requirements, and phone setup.

Many missed calls aren't just missed enquiries. They're potential customers choosing a competitor instead.

Important Service Notice

BD Lead Recovery works once your phone provider successfully diverts missed, busy, or unanswered calls to our secure capture system.Call diversion timing, voicemail behaviour, ring duration, handset settings, and mobile or landline provider behaviour can vary and are outside Briah Dynamics’ direct control.We always complete a setup review and activation test before marking the service active.

Book a Setup Review

Complete the short form below and we will review whether BD Lead Recovery is suitable for your business phone setup.

Frequently Asked Questions

Q. Do customers need an app?
A. No. Customers receive and reply by normal SMS.
The SMS recovery flow works best when callers use mobile numbers, so we check this during the setup review.Q. Can this work with landlines?
A. Yes, in many cases. If your landline or office phone provider supports call diversion to our secure capture number, we can test whether BD Lead Recovery is suitable.Q. Can alerts go to more than one person?
A. Yes. The Recover Plus plan can send the same recovered lead alert to both the owner and an office/admin mobile.Q. Will this replace my business number?
A. No. Customers can continue calling your normal business number. The system works when missed, busy, or unanswered calls are diverted to our secure capture system.Q. Is setup tested before going live?
A. Yes. We complete an activation test before marking the service active.Q. Does network divert timing vary?
A. Yes. Call divert timing, voicemail behaviour, and carrier handling can vary depending on your phone provider.